Savills appoints building performance manager

11 September 2017

Savills has appointed Sylvain Thouzeau as building performance manager, a newly created role, in its property management division.

Sylvain will be responsible for implementing a new ‘5-star’ initiative across the firm’s portfolio of managed offices in the UK. This is in line with BCO’s research into Building Performance and Office Service Standards and will create an independent scorecard to assess how well the building is performing on behalf of all stakeholders – owners, occupiers and property managers In doing so Savills aims to deliver independently audited first class standards, improve the customer experience and service delivery.

John Redfern, director in the property management team at Savills, comments: “This is a new role we believe will allow us to improve service delivery by drawing on BCO’s research to offer the very best client service and customer experience, aligning the needs of both property owners and their customers -  the occupiers.”

Sylvain has seven years experience in the property management industry, including working in Savills property management division in London as part of the award winning building management team at Kings Place, and in the firm’s Paris offices as a technical manager across 15 mixed-use properties. He will be based in the firm’s head offices at Margaret Street, London, W1 from September.

Note to editors:
In 2016 Savills, on behalf Deka Immobilien GmbH, achieved a BREEAM In-Use rating of Outstanding (95%) for Management at Kings Place, London N1, the highest BREEAM operational sustainability rating for property management ever accomplished in the UK.


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John Redfern

John Redfern

Property Management

Head Office London

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